Welcome to FusionAccess Customer Support page. We firmly believe that knowledge and education is important, especially in the rapidly evolving digital age. It is important for you in order to stay ahead of the game to remain up-do-date with not only the lingo, but also the how-to and the most recent web technology.

So rather than just providing a telephone number and a contact email on our customer support page, you will also find lots of information, term definitions and tutorials all aimed at helping you become more educated and aware in relation to your website and web hosting services.

Email: info@fusionaccess.net
Phone: 866.Fusion9 (866.387.4669)

Are you having trouble with your website, or have a question? Issuing a trouble ticket will provide you with a fast, timely response for your problem. Please read below for how to issue a trouble ticket.

To issue a trouble ticket, you will need to log into your FusionAccess control panel and issue a ticket through there. To do this, open your browser and in your address bar type in like this: yourdomainname.com/cpanel . Replace the words "yourdomainname.com" with your actual url for your website. From here - you can issue your trouble ticket.

If you are unfamiliar with this process - please click here to read a step by step walk through on how to issue a trouble ticket.

Microsoft Outlook Express email set-up instructions. Click Here >>
Microsoft Outlook email set-up instructions. Click Here>>

Do some of the words in relation to web hosting confuse you? Well worry no more! We have compiled a comprehensive glossary of terms and definitions in order to help you understand easier.
Click here to view our glossary of term definitions list >>

We’ve updated our spam policing to crack down much harder on what is being let through the server to your inbox. Spam annoys everyone and to have a truly acceptable filter set in place it will require participation from everyone. We’ve started with a list of the most obvious and most occurring words and phrases that we see coming through. We are setting these emails to simply delete right now as opposed to quarantine.  
Click here to see the current list. >>